Processing Time
All orders placed on our website:
https://odonnellcleanerstailors.com/
require 1–2 business days for processing before shipment.
During this time, our team carefully prepares, inspects, and packages your order to ensure it meets our quality standards.
If your order has not yet been shipped, it is still being processed. In case of unexpected delays, we will notify you via email.
Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Delivery Time
Estimated delivery times are as follows:
| Country / Region | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| United States | $5.30 | 5 – 8 business days |
Please note:
- We currently do not ship to U.S. military bases (APO/FPO addresses)
- We do not support multiple shipping addresses in a single order
Taxes
At this time, O’Donnell Cleaners & Tailors does not collect sales tax on orders.
Customers are responsible for any applicable local taxes, duties, or fees required by their local authorities.
Shipping Delays
If your package takes more than 30 days to arrive, please contact us.
- If the package is confirmed lost, we will issue a full refund
- For delays, please contact our support team — we typically respond within 24–48 hours
Tracking Issues
If your tracking status shows “Delivered” but you have not received your package:
- Check around your home or mailbox
- Ask neighbors or household members
- Contact the shipping carrier
If the issue remains unresolved, contact us at:
📧 support@odonnellcleanerstailors.com
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
We are not responsible for delivery failures due to:
- Incorrect address
- Missing information
- Incorrect contact details
If you notice an error, contact us immediately at:
📧 support@odonnellcleanerstailors.com
Please note:
If the order has already been shipped, we may not be able to update the address.
Customs, Duties and Taxes
Customers are responsible for any customs duties, import taxes, or additional fees required by their country.
If a package is refused due to these charges, it may be returned or abandoned. In such cases, we are not responsible for refunding shipping costs or additional fees.
Failed Delivery Attempts
If delivery fails due to customer unavailability or refusal to accept the package:
- The package may be returned or discarded
- Refunds may not be guaranteed
Contact Information
If you have any questions regarding shipping, please contact us:
O’Donnell Cleaners & Tailors
📧 Email: support@odonnellcleanerstailors.com
🌐 Website: https://odonnellcleanerstailors.com/